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Bug report format

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Bug report format

If you have discovered an issue within the VTCW client or profile, we ask that you report it to us. This allows us to fix any issues and make the experience better for everyone. We also askyou to use the format provided below to allow addressing the issue faster.

 

Reports that do not follow the format will be considered last.

 

1. Topic Name - Error Summary

2. Error Description (be sure to include the delivery ID, if required)

3. Mandatory! Installed antivirus/firewall (specify standard antivirus/firewall or other)

4. Mandatory! Links to log files:

  • Documents\<game folder>\game.log.txt
  • Documents\VTCWorld\logs\vtcw.log
  • Documents\VTCWorld\logs\vtcw.log.last
  • Documents\<game folder>\game.crash.txt (only if the game crashes)

A ZIP-archive is allowed. Recommended file sharing host: Yandex.Disk or Google.Drive
5. Screenshots and/or video links. 

 

Mandatory! World of Trucks deliveries require a screenshot from the World of Trucks website (full browser window including address bar), with the delivery details disclosed (click on "i")!

Only full window screenshots will be accepted.

 

We do not accept screenshots as evidence of various incidents. Only videos are accepted!

Recommended hosting platforms.

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