The job appears as cancelled due to a game crash.

[wσlf 0]

1. The job appears as cancelled due to a game crash.

2.Error Description:
Hello. Last night, the game crashed the moment I delivered cargo with ID number 1101028. This was a "wotr" type job. A screenshot showing the delivery of the "wotr" job is included below. Due to the crash, this job appears as "cancelled" in the Vtc.World system. Because of this, I have suffered reputation and income loss. Can you help me with this issue?
 

3. Im using kaspersky internet security antivirus program

 

4.Log files -> https://drive.google.com/file/d/1PS9cL_hob9WJZ4HgI6uH3Y3hCqTlFJOJ/view?usp=sharing

5.  World of Truckers Screenshot -> https://drive.google.com/file/d/1nHfhxQRhSar_eYugn50-WrzpFc9p0Ccl/view?usp=sharing

[Vergyz 573]

@wσlf

Hello,

 

This case is not a VTC.World bug.

Delivery and unloading of World of Trucks external cargo in offline mode, which was caused by a game crash, results in a delivery status of “Cancel.”

 

In accordance with the user agreement:

Цитата

You agree that VTC.World is not responsible for losses of profit, rating and reputation if it was caused by bugs and/or crashes in the game, ProMods, TruckersMP, or other multiplayer-related mods. These issues do not warrant contacting support.

 

For this specific case, only the option is available to change the delivery status to “Not data.”

More details about the delivery status “Not data”:

 

This delivery status is also “Failed”:

 

Delivery id 1101028 has been changed to “Not data” status.
Totals have been recalculated.
Restart the VTCW client to update statistics.

 

 

// topic closed and moved to Help - Archive