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Bug report format

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Bug report format

 

If you have discovered an issue within the VTCW client or profile, we ask that you report it to us, this allows us to fix any issues and make the experience better for everyone. We also ask that you use the format below to allow us to address the issue faster. 

Reports that are not following the format will be considered last.

 

1. Topic Name - Error Summary

2. Error Description (show delivery id, if required)

3. Mandatory! Installed antivirus/firewall (specify standard antivirus/firewall or other)

4. Mandatory! Links to log files:

  • Documents\ <game folder>\game.log.txt
  • Documents\VTCWorld\logs\vtcw.log
  • Documents\VTCWorld\logs\vtcw.log.last
  • Documents\ <game folder>\game.crash.txt     (only if the game crashes)

ZIP-archive allowed. Files are recommended to upload to Yandex.Disk or Google.Drive
5. Screenshot(s)/video link(s). 

Mandatory! World of Trucks deliveries require screenshot from World of Trucks website ( full browser window with address bar ), with delivery details disclosed (click on "i")

We do not accept screenshots as evidence of various incidents. Only video!

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